Products & Services

NETLINK™ ONLINE ACCOUNT ACCESS

What is NETLINK™?

NETLINK™ is a secure, user-friendly online service designed to provide easy access to your credit union accounts via the Internet. NETLINK™ is open 24 hours a day, 7 days a week and is offered to our members only. Best of all, NETLINK™ is yours to use as often as you like free of charge!

Is NETLINK™ Safe?

NETLINK™ employs industry leading security features to ensure all your transactions are conducted with the highest possible privacy and protection. All data is encrypted using 128-bit encryption and transferred via the Secure Sockets Layer (SSL) protocol between you and the credit union. Also, strong password rules, limited login attempts, inactive access time termination and Multi-Factor Authentication features are utilized to enhance user security.

What Can I Do on NETLINK™?

• View account balances
• View, print or download account history
• Search for cleared share drafts
• View and print copies of cleared share drafts
• Transfer funds between accounts
• Place share draft reorder requests
• Apply for a personal or auto loan
• Check VISA® credit card balances and payment information
• Access dozens of financial calculators
• Send secure messages directly to the credit union
• Electronic statement delivery with E-Statements
• Set electronic notifications with E-Alerts

How Do I Sign up for NETLINK™?

To take advantage of this great service, simply logon to www.c-ocreditunion.com and click the NETLINK™ icon at the bottom of our home page. Click the Enroll Today link and simply follow the on-screen instructions. Within a few minutes, you can begin accessing your accounts. Also, be sure to enroll for all the many available NETLINK™ services.

ONLINE BILL PAY

What is Online Bill Pay?

Online Bill Pay is a service that lets you manage your finances without having to worry about paper bills and checks. The average person spends about two hours per month paying bills: writing checks, addressing envelopes, finding stamps and mailing. With Online Bill Pay, you can now pay your bills in minutes!

What are some advantages of Online Bill Pay?

• Take control of your finances
• Funds are transferred directly from your Share Draft Checking Account
• Know when your payments will clear—you set the payment dates
• Have all your records in one place
• Set up electronic bill reminders
• 7 day-per-week support at (855)908-4481

What types of bills can I pay using Online Bill Pay?

• One-time payments
• Payments that vary from month to month
• Payments that are the same each month
• Transfer money to and from your accounts at other financial institutions

What do I need to start using Online Bill Pay?

• An open Share Draft Checking Account in good standing
• An active NETLINK™ account and a valid e-mail address

How do I sign up for Online Bill Pay?

Setting up Online Bill Pay is fast and easy. Just log on to your NETLINK™ account and click the Services tab. Then, click the Bill Pay tab and follow the simple service enrollment instructions to begin saving time and taking control of your finances.

How much does it cost to use Online Bill Pay?

There are NO monthly fees and NO transactions fees for using Online Bill Pay!

CHESSIE CLUB YOUTH PROGRAM

The Chessie Club is designed to encourage responsible financial habits among our young credit union members. By exposing youngsters to specially-designed savings and loan products, we hope to forge a lasting and rewarding financial relationship for generations. The Chessie Club is divided into three age groupings: RED: birth to 5 years, WHITE: 6 to 10 years and BLUE: 11 to 16 years.

Just for Joining

New Chessie Club members get their choice of a piggy bank or a Chessie Club shirt, just for joining.

Saving Rewards

Chessie Club members are rewarded for being good savers! Club members receive a treat every time they make a deposit to their account at a teller window. Also, members receive Chessie Dollars for increasing their account balances over a three-month period. The Chessie Dollars can be redeemed for great prizes!

Birthday Surprise

Chessie Club members receive a birthday greeting with a special surprise.

Special Events

Throughout the year, the Chessie Club sponsors various special events such as pizza parties, skating parties, short trips or movie outings. For everyone’s safety, we ask that all attendees be accompanied by a parent or guardian. Check our web site for upcoming event details.

Pierce-Marcum Volunteer Scholarship Award

Each year, the credit union endows a one-time grant of $500 to a graduating high school senior from within our field of membership. The grant is awarded to an individual who has accomplished academic excellence and demonstrated the spirit of volunteerism as exemplified by long-time credit union volunteers S.E. “Everett” Pierce and H.F. “Jake” Marcum.

Christopher D. Hutchison Leadership Award

In recognition of former manager Chris Hutchison’s more than three decades of service to the credit union, a one-time award of $500 is presented annually to a graduating high school senior within our field of membership that has displayed leadership in academic and/or extracurricular activities.

INVESTMENT & CLUB ACCOUNTS

Share Certificates

Are you looking for a safe investment with a competitive yield? We offer federally insured Share Certificates with maturities ranging from 91 days to 5 years. Regardless of changing market conditions, Share Certificate dividend rates are fixed for the term of the deposit. Also, we offer bonus rates for deposits of over $50,000. Monthly dividends earned can be distributed by check, transferred to a Share Savings Account of your choice or reinvested into the certificate. You may pledge a Share Certificate as collateral to obtain a preferred interest rate on a personal loan. There is a substantial penalty on early withdrawals.

Traditional Individual Retirement Accounts

The most important phase in planning for retirement is to start saving today! We offer passbook and one or two year certificate Traditional Individual Retirement Accounts (TIRA) to help you on your way. Competitive dividends are paid and compounded monthly on all TIRA’s. With no annual fees, you keep all your money working for you. Deposits to passbook TIRA’s can be made with the convenience of payroll deduction or direct deposit. Depending upon your circumstances, TIRA contributions may be fully or partially tax-deductible and account earnings are tax-deferred. Check with your tax advisor for more details. TIRA balances up to $250,000 are federally insured separately from all other credit union deposits and backed by the full faith and credit of the United States Government.

Christmas Club Accounts

Avoid high-rate credit cards this holiday season by opening a Christmas Club Account. Use the convenience of payroll deduction or direct deposit for making deposits. A competitive dividend rate is paid at the end of the club period. Club account balances are disbursed either by check or transfer in early November.

Vacation Club Accounts

Make your dream vacation a reality by opening a Vacation Club Account. Use the convenience of payroll deduction or direct deposit for making deposits. A competitive dividend rate is paid at the end of the club period. Club account balances are disbursed either by check or transfer in early June.

STAR® ATM CARD

Account Access

You may conveniently access designated Share Savings accounts "24/7" with a STAR® ATM card for balance inquires and cash withdrawals.

Surcharges

Be sure to look for the Alliance One logo for surcharge free ATM transactions. Listed here are some Huntington-area network participants. You can visit online at www.allianceone.coop for a complete listing.

Terms of Use

The daily limit for cash withdrawals is the lesser of $300 or your available balance. We reserve the right to cancel any card for overdrafts or misuse. Proper identification and a valid signature are required to change a Personal Identification Number (PIN).

Fees and Charges

Share Savings Transactions

DEBIT MASTERCARD®

Convenient

Pay for purchases anywhere you see the MasterCard® logo. Debit MasterCard® is safer than carrying cash and easier than writing a check. Also, get quick cash at any STAR® or Cirrus ATM.

Easy to Use

For purchases, Debit MasterCard® works like a credit card, but without the finance charges! Select "debit" as the transaction type and enter you PIN. The purchase amount will be deducted from your Share Draft Checking Account and will appear on your monthly statement. At ATM's, Debit MasterCard® works like any other ATM card. You can access your designated accounts by entering your Personal Identification Number (PIN).

Account Access

Purchases can only be deducted from a Share Draft Checking Account. At ATM's, designated Share Draft Checking and Share Savings accounts can be accessed. Be sure to look for the Alliance One logo for surcharge free ATM transactions.

Terms of Use

The daily limit for purchases is the lesser of $1,000 or your available balance. The daily limit for ATM transactions is the lesser of $300 or your available balance. There are no fees for purchases or pin based point-of-sale transactions. For ATM transaction fees, please refer to our Schedule of Fees for Services. Overdraft protection is required. We reserve the right to cancel any card for overdrafts or misuse. Proper identification and a valid signature are required to change a Personal Identification Number (PIN).

Fees and Charges